Sparks Lake landscape

Design · Engineering · Strategy

Chris Langstaff

Over fifteen years building digital products and services, from broadcast television and defense-intelligence software to enterprise platforms at Nike and founding Calafai. The hard part was never the data. It was trust.

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Principal, Service & Experience Design · FY2025 - FY2026

AP-MFP Scorecard

Turning a dense assortment-to-financial planner handoff into something clear and scannable. The scorecards carry real Nike financials, so they stay confidential; contact me to request access.

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Senior Manager, then Principal, Service & Experience Design · FY2023 - FY2025

DSM Service Blueprinting

Mapping Nike EMEA's end-to-end demand and supply management, the supply chain, so the strategy could be grounded in how the work is really done

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Building the Service & Experience Design Discipline
Senior Manager, then Principal, Service & Experience Design · 2023 - 2025

Building the Service & Experience Design Discipline

Standing up UX, UI, and Service Design for Nike EMEA: the assessment, the plan, the funding

PowerShelter, Outdoor Locker UI
Product Design · 2025

PowerShelter, Outdoor Locker UI

A touchscreen for e-bike battery lockers, built for rain, wet fingers, and a hurry

Principal, Service & Experience Design · December 2024

Aligning Nike EMEA on Self-Serve Analytics

A cross-functional Nike EMEA leadership team, each meaning something different by 'self-serve analytics,' aligned in one session on a decade-long direction, and, writing alone, reached for the future I later left to go build.

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Design Systems & Prototyping at Nike
Principal, Design Systems (from founding engineer) · 2016 - 2024

Design Systems & Prototyping at Nike

Thousands of drifting products distilled into one design language that held across teams I did not manage, and the prototyping platform Nike ran on. Eight years

Senior Manager, Service & Experience Design · 2023 - 2024

In-Season Optimization Platform

Platform design for EMEA in-season planning and optimization

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Nike High-5
Product & Service Design, Digital Employee Experience · 2019 - 2023

Nike High-5

A global employee-recognition experience, built to run itself

Senior Manager, Service & Experience Design · October 2023

Data Cubes Insights

UX research readout for Nike EMEA analytics platform

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Manager, Global HR Strategy · 2022 - 2023

Workvivo, One Team One Mission

Integrating and launching Nike's global employee-experience platform. The full case study is restricted; contact me to request access.

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NikeU (2017-2022)
SNKRS Sr. Applications Engineer to Principal · 2017 - 2022

NikeU (2017-2022)

A hand-drawn paper prototype that became a coded platform, held through two 2020 pivots, and sharpened the questions that became search.nike.com

Experience Insiders
Founder, Experience Insiders (HR Service Innovation) · 2018 - 2022

Experience Insiders

The Nike volunteer panel that turned the people who use its internal tools into partners in shaping them, founded with about 600 members, run for four years, and handed off as a standing capability

Leader (VP) Playbook
Manager, Global HR Strategy · 2020 - 2022

Leader (VP) Playbook

Field Clarity: a change playbook for Nike's VP-level leaders

Analytics Platforms Creative Direction
Manager, Global HR Strategy / Creative & Design · 2022

Analytics Platforms Creative Direction

Unifying Nike HR's analytics platforms, WIN, Reportal, and Hopper, under one identity

D&I Site & Calendar
Product & Service Design, Global HR Service Innovation · 2018 - 2020

D&I Site & Calendar

Nike's eight employee networks, scattered across internal sites and inboxes. Rather than a standalone D&I microsite, I built belonging into the platform employees already used, and handed it to the D&I team to run

Goaltender Development Institute
Founder, Maxim Digital · c. 2011–2020

Goaltender Development Institute

A decade of brand for a national goaltending academy

Performance Management Redesign
Discovery & Design, Global HR · 2015 - 2018

Performance Management Redesign

From annual ratings toward a culture of growth

Do the Right Thing
Prototype Design & Engineering, Experience Innovation · 2017

Do the Right Thing

Nike's ethics reporting portal: the experience Nike owned, on a platform I did not control

HR Shared Agenda
Information Design & Systems, Global HR · 2017

HR Shared Agenda

One page per program, so a leadership team could compare a whole HR portfolio and decide which bets to keep, pace, or stop

Performance Development
Employee Experience + Innovation · 2017

Performance Development

Redesigning how managers and employees talk about performance, off the screen

Onboarding and the Me Portal
Product & Content Design, Global HR · 2016 - 2017

Onboarding and the Me Portal

Designing and testing Nike's preboarding on SuccessFactors

Maryland Skipjacks Hockey Club
Founder, Maxim Digital · 2013–2017

Maryland Skipjacks Hockey Club

A brand-new hockey club, built from zero: identity, a custom e-commerce site, print, broadcast graphics, and email

Pinnacle Performance
Founder, Maxim Digital · 2013–2017

Pinnacle Performance

An elite hockey-training brand and four seasons of recruiting campaigns for a repeat client

Savanna: All-Source Intelligence
Lead, Software Engineering (team of 5+) · 2013 - 2016

Savanna: All-Source Intelligence

The trust-your-sources thesis, a decade before Calafai

Speak Up
Experience & UI Design / Front-end (contract via Emerge Interactive) · 2016

Speak Up

Fearlessly share your thoughts.

Show-Launch Electronic Press Kits
Interactive Designer · 2010 - 2013

Show-Launch Electronic Press Kits

Bespoke microsites that let press screen a new series and file their story before it aired

Interactive Ad Campaigns
Interactive Designer · 2010 - 2013

Interactive Ad Campaigns

Expanding banners, pushdowns, and page takeovers on major publishers

Play Along: Branded Games for Discovery & TLC
Interactive Designer · 2011 - 2013

Play Along: Branded Games for Discovery & TLC

Three shows turned into things you could actually play: American Chopper's live Build-Off, an All Star jersey-authentication game, and a Say Yes to the Dress rating game

Corporate & Global Networks Web
Interactive Designer · 2010 - 2013

Corporate & Global Networks Web

The enterprise face of Discovery: the corporate site, the Discovery Worldwide map, and the network properties behind it

Shark Week
Interactive Designer · 2010 - 2013

Shark Week

Cross-channel co-viewing and campaign design for Discovery's biggest week: shareable data-viz, Shark Week Bingo, the survival guide, and the Dive Into Prizes sweepstakes

ID Addicts
Interactive Designer · 2010 - 2013

ID Addicts

The superfan home for Investigation Discovery: one microsite pulling the network's true-crime slate into a single place to follow, binge, and belong

Reston Raiders
Founder, Maxim Digital · 2011

Reston Raiders

A clipper-ship identity for a youth hockey club, where the nautical thread starts

Photography

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